Wow! I accidentally read this site when I was searching for distinctive pool. I wanted to see their website. We enjoyed our first summer with our pool built by Distinctive Pool. Our experience was different. We met with Walter, he is the father who built this company. He was open about the fact that he is getting older and now just enjoys the selling part of the business, he is a very nice man. He also said that his daughter will be the one that will contact us once they start. She came over to our home and gave us some ideas on landscaping once they dug the hole. We were confused and she was very insightful. Yes-she spoke very highly about Distinctive, and how creative the company is. She was correct! Our pool is amazing! We have a waterfall that I have never seen in my life! Our summer was filled with parties at our home, and our friends kept taking photos of our backyard. Distinctive did an amazing job! Yes- we did have to pay on time, and we received a reminder call. We did not have a problem with that. It was part on our contract. We also had to drop a check off at the property, we did not have a problem with the gate and camera, it's obvious that they have it to protect from theft. The property is kind of on an open road, so I can understand why they need the gate. Also,once our pool was finished Walter came to see the finished job! In between the different phases, I would say that Jen visited our home several times to make sure everything was done correctly and to answer questions. We thought that was sweet. We recently had a problem with our pool filter, just prior to closing our pool for the winter. She sent the electrician the next day. It was actually a bigger problem than we thought. We think we were hit by lightning. Anyhow, within days, it was fixed and we were able to close our pool for the winter. We are even considering entering the New Jersey Magazine, for our backyard. During our experience we met the mom, the sister and the husbands. Everyone is really nice. We would recommend Distinctive- I probably sound like a commercial, but they build unbelievable pools... This was our experience.